Returns

If something isn’t quite right, you can return your order within 14 days of delivery.

Items must be unused, unopened and in their original condition.

How to Return

To initiate a return, please contact us at

info@pieneperfumes.com.

We will guide you through the process and provide return instructions.

Refunds

Once your return is received and inspected, we will process your refund.

Refunds are issued to the original payment method.

Non-returnable Items

For hygiene reasons, opened or used fragrances cannot be returned.

Shipping Costs

Return shipping costs are the responsibility of the customer, unless the item is faulty or incorrect.

Need Help?

If you have any questions, write to us at

info@pieneperfumes.com.